Digital Downloads

How can I access the files I purchased?

Links to the files you purchased can be found in your order confirmation email. If your any help downloading the files please contact customer service.

What format are the downloadable files in?

All files are in PDF format which is compatible with most devices.

What devices can I use my PDF files on?

Files in PDF format allows you to read the content on a large range of devices. This includes your computer, Kindle, Nook, iPod/iPhone/iPad, Android, or any other device compatible with the PDF file format type. Click here to read more.

Do you have any instructions for using different devices?

Yes, we have a basic PDF guide on viewing your PDF file on multiple devices. Just click on the link to view the guide.

Will the products I downloaded ever expire?

All PDF products downloaded never expire. You can download and view these files as many times as required.

Download Issues

If you have any problems accessing products you purchased in the past please contact our customer service team.

We will quickly send you the information you need to regain access to your files.

Refunds Policy

Can I get a refund for digital products?

Digital products and downloads are not covered by our refund policy. 

However, if you are not satisfied with the quality of the product or there is some defect we would still like to hear from you. We want happy customers so we need to know what is wrong.

Can I get a refund for a physical product?

Although we do not stock physical products as yet we plan on doing this in the future.

You can be assured that any physical product will come with a full refund policy if you are not happy with the item.

Plans

How do I cancel my plan?

Any plan you signed up for can be canceled at any time via your accounts page. You can access the accounts page by clicking on My Account in the top right of the screen.

Does the plan I signed up for expire?

Plans are renewed on a monthly basis and will continue until cancelled. It is the customers responsibility to cancel any plan they signed up for.

Will I still have access to my plan when cancelled?

You will still be able to access your plan until it expires even if you cancelled it. As plans are renewed every 30 days you may still have a few weeks of access if you cancelled it for example  14 days into the plan. It all depends on what stage you cancel the plan at during the 30 day period.

Pricing Information

Price updates

All prices on this website are subject to change without notice.

What happens if a price is listed incorrectly?

While we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our website may be incorrectly priced. In the event a product or service is listed at an incorrect price due to typographical or technical error, or error in pricing information received from our third-party partners, we reserve the right to refuse or cancel any orders placed for a product or service listed at the incorrect price.

Privacy policy       Terms and Conditions