Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Currently we only sell digital products so there are no delivery charges.

Which payment methods are accepted in the Online Shop?

We currently accept MasterCard, Visa, American Express, Discover and payments via PayPal.

How long will delivery take?

Delivery is via download so you will have instant access to what you ordered.

How secure is shopping in the Online Shop? Is my data protected?

All user data on our website is encrypted so only the account holder can access it. Credit card details are handled by a secure bank and we have no access to your cards details apart from the last four numbers that we use to trace transactions if there is a query. 

What exactly happens after ordering?

You will receive an email with a link to the file you ordered. The email is sent as soon as your transaction is approved. If you do not receive an email please check your spam folder in case it has been placed there. 

Do I receive an invoice for my order?

Yes, all orders have an invoice emailed to the purchaser.

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